AMS, Betson Debut Touchless Vending for Personal Protective Equipment, Powered by Vagabond

AMS Personal Product Vending Machinevirtually contact-free vending machine designed to sell personal protective equipment in a medical or industrial environment is being rolled out by AMS Vendors and Betson Enterprises, powered by Vagabond. The AMS Touchless Medical vending machine can be delivered within three weeks, and a supply line is being established thelp operators stock the machines.

The introduction comes at a time when consumers worldwide are becoming more aware of touching common surfaces such as vending keypads and maintaining safe distance because of the Coronavirus crisis.  Executives at AMS and Betson tout the technology as another way vending operators can sell product in a safe environment.

The AMS Touchless Medical machine is intended to meet the needs of employers and workers at businesses deemed essential by providing a safe way for medical and personal protective equipment to be purchased on-site while providing a cost-effective solution that eliminates almost all physical interactions with machines other than retrieving the equipment.  This ensures workers are comfortable accessing what they need to stay safe and healthy while on the job.

At the heart of the machine is Vagabond’s embedded vīv commerce platform for all purchases. By eliminating the need for additional components such as bill validators, coin mechanisms or credit card readers, the AMS Touchless medical machine allows space for a sixth selection coil, increasing the retail space of the machine by 20% without increasing its footprint. According to Vagabond, the technology reduces service calls by up to 90% because there are no peripheral components on the machine to break.  Vagabond says less service also eliminates machine touchpoints and human exposure to germs.

Instant telemetry, live VMS and cashless capabilities are built-in to ensure long restock cycles, few service calls, and reduced human interactions with the machine while providing operators the ability to stock high-priced medical equipment, manage pricing remotely, and communicate with consumers directly. The Touchless Medical machine can also have custom graphics applied to suit account branding needs.

Consumers use their own personal electronic device for purchases.  Using the personal device, consumers can view a product imagemake a selection and choose payment method.  Payment is live; it is not connected to a prepaid card or a store value card.

Lee Ivory, Betson’s director of vending sales, said his company is working with healthcare product manufacturers to develop a supply line to keep machines in stock  He emphasized, however, that in the current market situation Betson is not taking inventory away from companies which are already providing to health care workers, first responders and essential workers. “As lines of supply open up we are working on source options for operators,” he added.

“Times have changed, so has vending,” Ivory said.   “Now touchless is more important than ever.”  Ivory said he sees the touchless medical products machine becoming a staple at airports, transportation hubs and office complexes  where individuals may come into close contact with others.   He added that these products are already common in European vending machines.

For more about AMS Vendors, visit their website, 

For more about Betson Enterprises, visit their website, 

For more about Vagabond , visit their website, 


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