Your Technology Isn’t the Problem: Here’s What You Should Do Instead

Image Source: Created by Vending Connection Emerging Experiences 2025 study shows customers expect more than speed—operators must deliver clarity, connection, and convenience. The rapid growth of digital ordering platforms—kiosks, mobile apps, and voice-AI—is transforming customer expectations across the food and refreshment industries, according to the annual Emerging Experiences 2025 study released by Intouch Insight in collaboration with QSR® Magazine. As digital channels are forecasted to account for up to 70% of total Quick Service Restaurant (QSR) sales by [read more]