The Unattended Edge: Inside Operations, M&A, and What Operators Can Do Better

  The second episode of The Unattended Edge continues to deliver practical, real-world insight for the convenience services industry—this time through the lens of mergers and acquisitions. Host Staci Thornton Ryan sits down with Charlie Giacona of Continental Services to unpack what really happens when operators are evaluated, acquired, and integrated—and what separates strong businesses from struggling ones. The conversation blends operational fundamentals with strategic perspective, offering a rare look “under the hood” of unattended retail businesses. A [read more]