Why smart vending & unattended retail operators are making service quality their next big growth strategy For years, operators chased revenue through familiar strategies: new equipment, more locations, tighter routes, and better product selection. These still matter — but the industry has shifted. With micro markets expanding, payment options multiplying, and consumer expectations rising, customer service has become one of the strongest and most predictable ROI drivers in unattended retail. Image Source: Created by Vending Connection Not the [read more]